1. Eligibility for Returns
We accept returns only in the case of damaged, defective, or incorrect items received. To be eligible for a return, the following conditions must be met:
- The issue must be reported within 48 hours of delivery.
- The item must be unused, in its original packaging, and in the same condition as received.
- Proof of purchase and clear images of the damaged or incorrect item must be provided.
2. Return Process
- To initiate a return, contact our customer support team with your order details and issue.
- Once approved, instructions for returning the item will be provided.
- Customers are responsible for ensuring the item is securely packaged for return.
3. Refund Policy
- Once the returned item is received and inspected, we will notify you of the approval or rejection of the refund.
- If approved, the refund will be processed via cash reimbursement upon return pickup or an agreed-upon method.
- Refunds will not be issued for items that do not meet the return conditions..
4. Changes to Policy
We reserve the right to update or modify this policy at any time. Please review this page periodically for any changes.
For any questions regarding returns or refunds, please contact us at [email protected].